This pilot fish's main job isn't IT, but he serves as the local tech guy at a satellite office of his state's environmental agency.

"Last spring we started to deploy the new HP tablets for field usage to replace the old Surface Pro 2s our people were using," says fish. "We even got advanced user training on the new tablets.

"Fast-forward a few months: One of our guys was complaining about his stylus not working with his tablet, so I checked it out and did a little troubleshooting."

First fish tries cross-linking the stylus from his older tablet with the user's newer tablet, and vice versa. Fish's stylus links fine, but the user's stylus won't work with either tablet.

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